Cancellation Policy

You may cancel your booking reservations up to 12 hours before the class or session start time without penalty. Late cancellations and no-shows will be charged a $15 penalty fee, or forfeit a credit if on a limited package.

Our monthly memberships require a minimum 6-month commitment. Membership cancellation requests before this period will incur a $300 cancellation fee.

Packages are non-refundable and have expiry dates that cannot be extended.

You may freeze your account up to three times per calendar year for a combined total of 30 days maximum.